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Cybersecurity Release Manager

Bank of America
Full-time
On-site
Charlotte, North Carolina, United States
$78,200 - $157,800 USD yearly

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Overview:

The Network Delivery and Execution team is seeking a Perimeter Release Manager to lead Cybersecurity Release and Deployment initiatives, including the implementation of new security systems for high-profile projects and Lifecycle Management refresh efforts to upgrade hardware and software, mitigating risks associated with end-of-life equipment and non-permitted technologies.

Job Description:

The Cybersecurity Release Manager will drive strategic project initiatives and business-as-usual (BAU) activities, ensuring all preparations and logistics are in place to meet targeted schedules and annual commitments. A key responsibility is managing change processes through the Remedy ticketing system, requiring strong familiarity with ITSM tools and a solid understanding of Change Management and Risk Management practices within a financial institution.


This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

Responsibilities:

  • Oversee cybersecurity release and deployment activities, including hardware/software upgrades and new security system implementations
  • Manage change processes using Remedy or ServiceNow, ensuring compliance with organizational standards
  • Maintain and administer the project book of work, ensuring timely execution and risk mitigation
  • Coordinate with internal teams and stakeholders to align project objectives and eliminate duplication of efforts
  • Provide clear and concise communication across all organizational levels, including senior management
  • Document processes, update records, and manage financial aspects of assigned projects
  • Support cross-functional initiatives and technical troubleshooting during critical triages
  • Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
  • Manages coordination of delivery and dependencies across multiple teams
  • Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
  • Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
  • Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
  • Supports resource planning for delivery and execution
  • Ensures adherence with Enterprise Change Management standards

Required Qualifications:

  • Ability to work nights and weekends as needed to support change activities
  • Exceptional oral and written communication skills; capable of engaging with senior leadership
  • Strong attention to detail with a commitment to process adherence and continuous improvement
  • Comprehensive understanding of project management principles and Change Management frameworks
  • Experience with ITSM tools such as Remedy or ServiceNow
  • Proven track record of delivering successful project outcomes across all phases
  • Familiarity with Jira or similar project management tools
  • Strong analytical, problem-solving, and organizational skills
  • Ability to collaborate effectively, make decisions, and adapt to changing priorities
  • Banking industry experience and knowledge of business unit functions highly preferred

Desired Qualifications:

  • Ability to accurately estimate costs and manage projects within budgetary guidelines
  • Experience with reporting tools such as Splunk and Tableau
  • 7+ years of project/program management experience; PMP or ITIL certification preferred
  • Bachelor’s degree in Business Management, Computer Science, or related field
  • Leadership skills in technical troubleshooting and triage situations

Skills:

  • Collaboration
  • Project Management
  • Result Orientation
  • Solution Delivery Process
  • Stakeholder Management
  • Analytical Thinking
  • Business Acumen
  • Financial Management
  • Data Management
  • Technical Strategy Development

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101)

Pay and benefits information

Pay range

$78,200.00 - $157,800.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
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