DescriptionUnleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in the Cybersecurity and Technology Controls organization, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Supports all team risk and security requirements, escalating where there are gaps and delivering tactical and strategic remediation plans
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Operates with a customer driven focus and leverages risk methodologies to convey the business and client needs into feature-level requirements within product backlogs
- Coordinates UAT sessions and sign off with users
- Assists with the acceptance criteria and results in UAT, raising critical bugs as a matter of urgency
- Attends all SCRUM ceremonies and ensure preparedness to avoid development delays, and supports product releases prior to, during, and post deployment
- Partners and builds relations with users, product leads, architects, and engineers to illustrate strategy in reducing risk and meet stakeholder needs
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Knowledge of Governance, Regulatory, and Technology Risk and Controls
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Knowledge of data analytics and data literacy
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, documentation, and value management
- Familiarity with user acceptance testing (UAT)
- Proficiency in creatively resolving problems and conflicts while developing unique solutions, with a proven track record in complex decision-making
- Proficient knowledge in Agile and Scrum methodologies including Jira or Confluence
- Experience producing product artifacts including use cases, user stories, product requirements, user journeys, high-level wire frames, roadmaps, product overviews
- Proven ability to build strong partnerships with business, operations, technologists, and external vendor partners
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Experience designing QlikSense dashboards